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Home > Terms And Conditions
 

Terms And Conditions


Policies, Terms and Conditions: 

 
Payments:
  
We accept the following credit cards:

  • Visa
  • MasterCard
  • Discover.
  • American Express
  • There is no surcharge for using your credit card to make purchases.
  • Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you).
  • Incorrect information will cause a delay in processing your order.

 

Shipping Policy:

  • Shipping Time -- All orders received, Ship Next Business Day, provided the product ordered is in stock.
  • Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
  • We cannot guarantee when an order will arrive.
  • Consider any shipping or transit time offered to you by Okefenokee Outdoors or other parties only as an estimate.
  • We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

Multiple Product Orders:

  • For a multiple product order, we will make every attempt to ship all products contained in the order at the same time.
  • Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.
  • You will only be charged for products contained in a given shipment, plus any applicable shipping charges.
  • You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.


Order Acceptance Policy:

  • Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
  • Okefenokee Outdoors reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Out-of-Stock Products: 
  
We will ship your product as it becomes available. Usually, products ship next business day.

  • However, Although Highly Unlikely there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order.
  • We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. 


Privacy:

  • We keep your personal information private and secure.
  • We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
  • You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
     
     

Returns - RMA (Return Merchandise Authorization):

  • All items purchased have manufacturer warranties.
  • However, if you experience a problem with your product within the first 14 days we will be happy to exchange for the same item.
  • You May return New Unopened Items within 14 days of delivery of your item.
  • Please email us by clicking the easy returns link above
  • for an RMA (Return Merchandise Authorization) number and shipping instructions.
  • An RMA number must be obtained first and the product must be in "like new" condition with all original packaging and parts included. This includes items that are defective. We need the original Box that the item came in or credit can not be given.
  • All returns will be carefully inspected before replacement item is shipped.


Important:  Returns On Opened Software or GPS Maps are not accepted unless the software or GPS Map is defective.

  • Please be sure you are purchasing the correct software or GPS Map for your unit!
  • A 20% Restocking fee will be assessed on all returns that require a refund.
    Return Shipping to be Paid By Buyer.
  • All Returns must be shipping back in undamaged original packaging for a credit or replacement.
  • Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase

 


 

International Buyers: Customs, Vat &Taxes:

International Customs fees. If you are outside of the United States it is your responsibility to know your import tax laws and it will be your responsibility to pay those taxes. Okefenokee Outdoors Is Not Responsible for International Customs Fees.


Typographical Errors: 

  • In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers.
  • Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
  • Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
  • If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.